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Cashless treatment made simple. We are empanelled with major insurance companies, TPAs and government schemes — so you can focus on getting better while our dedicated desk handles the paperwork.
Dealing with insurance during a medical crisis is stressful — forms, approvals, and uncertainty about what is covered. Our Insurance & TPA desk exists to take that burden off your shoulders.
We are empanelled with major health insurance companies, Third Party Administrators (TPAs), and government health schemes — enabling cashless treatment where your policy permits. Our trained staff coordinate directly with insurers for pre-authorisation and claim settlement.
For patients without insurance, our patient support desk assesses eligibility for government schemes and charitable subsidy — because as a charitable hospital, financial hardship should never block access to care.
Where your policy allows, we coordinate cashless admission so you don\u2019t pay upfront for covered treatment.
Our desk submits and follows up on pre-authorisation requests with your insurer or TPA.
For reimbursement claims, we provide all required documents — bills, reports and discharge summary.
For needy patients without coverage, assessment for charitable financial assistance.
Help understanding what your policy covers before and during treatment.
Unsure if your treatment is covered? Our insurance desk checks your eligibility and explains the cashless process before admission.
Help desk available during hospital hours
Cashless treatment means you don\u2019t pay upfront for covered treatment — the hospital settles the bill directly with your insurer or TPA. Our desk submits a pre-authorisation request to your insurer; once approved, your covered treatment proceeds without you paying the covered amount. Non-covered items (as per your policy) are payable by you.
We are empanelled with major health insurers and TPAs. Because panels change over time, please call our insurance desk or check at admission with your insurance card — our team will confirm whether your specific insurer/TPA is empanelled and what your policy covers.
Sometimes insurers deny or delay pre-authorisation for policy reasons. If this happens, you may need to pay and claim reimbursement later — our desk provides all documents needed for your reimbursement claim. We also assess whether charitable subsidy can help in genuine hardship.
Yes. As a charitable hospital, our base rates are already well below corporate hospitals. Our patient support desk assesses every uninsured patient for government scheme eligibility and charitable subsidy — no one is turned away for inability to pay.
Let our insurance desk handle the paperwork. Call to check your coverage and the cashless process before admission.
Insurance & TPA Desk · 1800-XXX-XXXX
Serving patients with compassion and clinical excellence since 1985. Affordable, quality healthcare for all — because good health is everyone’s right.
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